Thousands of people across the UK have been misled or pressured into paying for an unsuitable, and often unwanted, Packaged Bank Account. A huge money maker for the banking industry, it could be costing you dearly and you do have the right to complain.

Ranked as one of the Top 10 Most Useless Financial Products by Which?, packaged bank accounts offer extra features that on the surface may look attractive, but lack the functionality to provide you with real savings.

In exchange for a monthly fee, that can range from as little as £6 per month to as much as £25 for much the same service, you are offered supposedly ‘Free’ benefits that can include:

1. Travel Insurance

2. Mobile Phone Insurance

3. Card Protection

4. Free ATM Withdrawals Abroad

5. Breakdown Cover

6. All included in your monthly plan.

These benefits sound great but in far too many cases consumers have discovered, too late, that they are paying vast sums for inflexible terms that don’t meet their needs. Horror stories include consumers who try to claim on travel insurance, only to find that their age disqualifies them. Banks have also been known to change their mind on terms, removing Road Assistance benefits when it suits them.

Most consumers would agree that Packaged Bank Accounts are incredibly difficult to judge as to whether they are offering value for money. A combination of pressuring sales advisors, confusing small print and on the surface exciting benefits have led to mis-sold packages with unsuitable cover.

At Enjay Claims we are able to advise customers on the value of their ‘Upgraded’ accounts, and whether Premium really means a benefit for you the consumer. We protect people against unscrupulous banks in the market for yet another profit.

You can claim without using a claims management company, to your finance provider and then to The Financial Ombudsman Service (FOS), for free.

Please see our Terms & Conditions